Problem About Order

Important: Wrong Product Shipment Notice

We recently discovered that some orders from a specific batch were shipped with the wrong product. We sincerely apologize for this mix-up and are committed to resolving it as quickly as possible.

If you believe you've received an incorrect product, please contact us immediately so we can assist you with a replacement or a refund.

Have We Already Reached Out?

We have likely already emailed you regarding this issue. If you haven’t seen an email from us, it may have gone to your junk or spam folder. If you're using Gmail, please check your "All Mail" folder as well.

You can also reach us directly at: info@trymoidecor.com

Thank you for your understanding,