Privacy Policy

Privacy Policy for MoiDecor

Effective Date: November 28, 2024

At MoiDecor, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.moiddecor.com), make purchases, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect different types of information in order to provide and improve our services to you:

a. Personal Information

When you create an account, place an order, or subscribe to our newsletter, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (e.g., credit/debit card details)

b. Non-Personal Information

We may also collect non-personal information to help us analyze usage trends and improve our website:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited on our website
  • Referral source
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, manage payments, and deliver products to your specified address.
  • Customer Support: To respond to your inquiries, complaints, or requests for assistance.
  • Communication: To send you order confirmations, shipping updates, and promotional emails (if you have opted in).
  • Website Improvement: To analyze trends, track user behavior, and improve the functionality and user experience of our website.
  • Marketing and Promotions: To send newsletters, promotional offers, or other marketing materials based on your preferences (with your consent).

If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously. Here are some of the measures we implement to protect your data:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information such as payment details during transmission.
  • Data Access: Access to your personal information is restricted to authorized personnel who need it to process orders and provide customer support.
  • Third-Party Services: We use third-party service providers (e.g., payment processors, shipping companies) to assist in providing our services. These providers only have access to the information necessary to perform their duties and are obligated to keep your information secure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party companies that help us operate our website and process payments, such as payment processors and shipping carriers.
  • Legal Compliance: We may disclose your personal information when required by law, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner, but we will notify you before any such transfer.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to help us remember your preferences and provide a personalized experience.

  • Essential Cookies: These are necessary for the website to function and cannot be turned off.
  • Analytics Cookies: These help us understand how visitors interact with our site, so we can improve it. We use tools like Google Analytics to gather this data.
  • Advertising Cookies: These track your browsing habits and allow us to show you personalized ads based on your interests.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need the data to fulfill an order or comply with legal obligations).
  • Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at [Insert contact email]. We will respond to your request in accordance with applicable laws.

7. Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Transfers

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where MoiDecor operates. By using our website, you consent to the transfer of your data to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@trymoidecor.com